Hey @boris !
Thanks for getting Open WebUI working for me, could you push v0.8.9?
I’ve also noticed a bug when trying to login with an account that doesn’t have an email address attached it. Can be replicated by creating a new user in the syncloud user management without an email address then try to login with that user.
Let me check and upgrade
Hey Boris, users still can’t login unless an email address is in their user profile. Maybe autofill username@domain in the email field on account creation if no email address is entered or should this be considered an issue with Open WebUI’s account authentication?
Also, could you bump up Open WebUI to v0.9.2?
Sorry added some more tests for that issue and they are running with more fixes, will report back asap.
Could you upgrade and check please?
Hi Boris,
Users without email addresses still can’t login and now existing users can’t login except for the admin account. Logs sent. Also, new version 0.9.5 is now out
Can you see a screenshot of the error please?
Hi Dan — I can’t reproduce the “no permission” screen on a fresh device with a no-email user on 0.9.2 (it lets the user in). That message comes from a different code path than the old pending-screen bug, so we need to see the actual deny on your device. Could you run this on the affected device and paste the output?
sudo journalctl -u snap.openwebui.webui --since "5 min ago" | grep -iE 'oauth|callback|role|email|sign|denied|permission' | tail -50
Then try logging in as a failing non-admin user, and rerun the same command — the new lines will show which check rejected them.
Also a screenshot of Admin Panel → Users (sign in as admin → top-right menu → Admin Panel → Users) for one of the affected accounts would help — the role and status columns are what we need.
Feel free to send it to our support email instead of posting it here if you do not want to expose user names.