Open WebUI error 502

Apps Existing Apps
1

Getting an error 502 after installation, here’s the logs I can find related to Open WebUI. Obfuscated IP and domain info

Summary

Jan 31 10:21:37 syncloud platform.nginx-public[719]: 2026/01/31 10:21:37 [crit] 2159#2159: *6202 connect() to unix:/var/snap/openwebui/common/web.socket failed (2: No such file or directory) while connecting to upstream, client: XXX.XXX.XXX.XXX, server: ~^(.*\.)?(?P.*)\.xxx\.xx$, request: “GET / HTTP/2.0”, upstream: “http://unix:/var/snap/openwebui/common/web.socket:/”, host: “openwebui.domain.com”, referrer: “https://domain.com/”

2

What kind of device is this, cpu/gpu/ram?

Can you send logs from settings please as this does not show the original error?

3

Logs sent. It’s an intel nuc skull canyon. Not sure of specs, Intel integrated graphics. 8gb ram. I’m not counting on running any models on it, I was more interested in using it as a font end

4

Logs are moving too fast so nothing is present anymore, can you try the following please:

Run this command on the box:

snap restart openwebui

Send the output if there is any.

Send logs from settings right away and also in couple minutes.

5

Restarted openwebui and sent logs, let me know what you find

6

Ok, jitsimeet is still spamming with logs so is impossible to see the error.

Pushed openwebui with a minor restart improvement which may help, let me know.

Jitsimeet fix is coming to reduce the logs and upgrade to the latest version, I will let you know.

7

Jitsimeet is upgraded to latest version with reduced logs, let me know if after upgrade openwebui still does not work then send me logs please

8

I just nuked Jitsi, I had issues with it dropping out in calls. Will play around with it again another time. Removed and installed Open WebUI, now on version 94. Rebooted server as well. Will restart the service and send logs.

9

If you have issues with jitsi just report whatever you face with as a separate thread and I will fix it

10

Hey Boris, did you get a chance to look at the logs?

11

Yes, I see the issue now, fixing.

12

Pushed the fix try now

13

That’s done the trick, cheers!

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