Err_connection_refused

Dan · 7 September 2026 14:04

Suddenly getting ERR_CONNECTION_REFUSED. Can still connect via SSH and top shows applications running. I tried connecting through a web browser using local IP address, not working

boris · 7 September 2026 20:07

Can you run these over ssh please?

snap list platform

systemctl list-units "snap.platform.*" --all --no-legend

ss -ltn

curl -I -m 5 http://localhost:80/

curl -I -m 5 http://localhost:81/

curl -I -k -m 5 https://localhost/

systemctl status snap.platform.nginx-public --no-pager -l

journalctl -u snap.platform.nginx-public --since -1d --no-pager | tail -100

journalctl -u snap.platform.backend --since -1d --no-pager | tail -100

Dan · 7 September 2026 22:18

No worries. If you notice an odd an odd port, I have a scipt running to process notifications from Open WebUI and feed them to ntfy.

root@syncloud:~# snap list platform
Name      Version  Rev   Tracking       Publisher  Notes
platform  3091     3091  latest/stable  syncloud✓  base
root@syncloud:~# 
root@syncloud:~# systemctl list-units "snap.platform.*" --all --no-legend
root@syncloud:~# 
root@syncloud:~# ss -ltn
State           Recv-Q          Send-Q                   Local Address:Port                      Peer Address:Port          
LISTEN          0               16                             0.0.0.0:8642                           0.0.0.0:*             
LISTEN          0               100                            0.0.0.0:995                            0.0.0.0:*             
LISTEN          0               100                            0.0.0.0:587                            0.0.0.0:*             
LISTEN          0               100                            0.0.0.0:110                            0.0.0.0:*             
LISTEN          0               100                            0.0.0.0:143                            0.0.0.0:*             
LISTEN          0               128                            0.0.0.0:22                             0.0.0.0:*             
LISTEN          0               100                            0.0.0.0:25                             0.0.0.0:*             
LISTEN          0               128                            0.0.0.0:8123                           0.0.0.0:*             
LISTEN          0               64                           127.0.0.1:9980                           0.0.0.0:*             
LISTEN          0               100                            0.0.0.0:993                            0.0.0.0:*             
LISTEN          0               128                                  *:3011                                 *:*             
LISTEN          0               100                               [::]:995                               [::]:*             
LISTEN          0               100                               [::]:587                               [::]:*             
LISTEN          0               100                               [::]:110                               [::]:*             
LISTEN          0               100                               [::]:143                               [::]:*             
LISTEN          0               128                                  *:22000                                *:*             
LISTEN          0               128                               [::]:22                                [::]:*             
LISTEN          0               100                               [::]:25                                [::]:*             
LISTEN          0               128                               [::]:8123                              [::]:*             
LISTEN          0               128                                  *:1085                                 *:*             
LISTEN          0               100                               [::]:993                               [::]:*             
root@syncloud:~# 
root@syncloud:~# curl -I -m 5 http://localhost:80/
curl: (7) Failed to connect to localhost port 80: Connection refused
root@syncloud:~# 
root@syncloud:~# curl -I -m 5 http://localhost:81/
curl: (7) Failed to connect to localhost port 81: Connection refused
root@syncloud:~# 
root@syncloud:~# curl -I -k -m 5 https://localhost/
curl: (7) Failed to connect to localhost port 443: Connection refused
root@syncloud:~# 
root@syncloud:~# systemctl status snap.platform.nginx-public --no-pager -l
● snap.platform.nginx-public.service - Service for snap application platform.nginx-public
   Loaded: loaded (/etc/systemd/system/snap.platform.nginx-public.service; disabled; vendor preset: enabled)
   Active: inactive (dead)
root@syncloud:~# 
root@syncloud:~# journalctl -u snap.platform.nginx-public --since -1d --no-pager | tail -100
-- Logs begin at Tue 2026-09-08 04:35:19 AEST, end at Tue 2026-09-08 08:08:39 AEST. --
-- No entries --
root@syncloud:~# 
root@syncloud:~# journalctl -u snap.platform.backend --since -1d --no-pager | tail -100
-- Logs begin at Tue 2026-09-08 04:35:19 AEST, end at Tue 2026-09-08 08:08:39 AEST. --
-- No entries --
root@syncloud:~#

root@syncloud:~# snap list
Name            Version  Rev   Tracking       Publisher  Notes
bitwarden       227      227   latest/stable  syncloud✓  -
collabora       123      123   latest/stable  syncloud✓  -
files           193      193   latest/stable  syncloud✓  -
fmd-server      11       11    latest/stable  syncloud✓  -
grocy           164      164   latest/stable  syncloud✓  -
home-assistant  367      367   latest/stable  syncloud✓  -
mail            457      457   latest/stable  syncloud✓  -
matrix          437      437   latest/stable  syncloud✓  -
nextcloud       1014     1014  latest/stable  syncloud✓  -
ntfy            50       50    latest/stable  syncloud✓  -
openvpn         277      277   latest/stable  syncloud✓  -
openwebui       200      200   latest/stable  syncloud✓  -
owntracks       86       86    latest/stable  syncloud✓  -
platform        3091     3091  latest/stable  syncloud✓  base
syncthing       145      145   latest/stable  syncloud✓  -
youtube         124      124   latest/stable  syncloud✓  -

root@syncloud:~# df -h
Filesystem      Size  Used Avail Use% Mounted on
udev            3.9G     0  3.9G   0% /dev
tmpfs           787M   71M  717M   9% /run
/dev/sdb2       234G   80G  145G  36% /
tmpfs           3.9G  2.2M  3.9G   1% /dev/shm
tmpfs           5.0M     0  5.0M   0% /run/lock
tmpfs           3.9G     0  3.9G   0% /sys/fs/cgroup
/dev/loop0      180M  180M     0 100% /snap/youtube/124
/dev/loop2      184M  184M     0 100% /snap/owntracks/86
/dev/loop3       56M   56M     0 100% /snap/openvpn/272
/dev/loop1       56M   56M     0 100% /snap/openvpn/277
/dev/loop5      450M  450M     0 100% /snap/collabora/123
/dev/loop4      228M  228M     0 100% /snap/platform/3091
/dev/loop6      260M  260M     0 100% /snap/matrix/401
/dev/loop8      688M  688M     0 100% /snap/home-assistant/367
/dev/loop9       81M   81M     0 100% /snap/fmd-server/11
/dev/loop7      236M  236M     0 100% /snap/grocy/164
/dev/loop10     3.8G  3.8G     0 100% /snap/openwebui/196
/dev/loop11     357M  357M     0 100% /snap/mail/451
/dev/loop14     551M  551M     0 100% /snap/home-assistant/325
/dev/loop12     469M  469M     0 100% /snap/collabora/72
/dev/loop13      77M   77M     0 100% /snap/ntfy/50
/dev/loop15     270M  270M     0 100% /snap/matrix/437
/dev/loop17     630M  630M     0 100% /snap/nextcloud/1014
/dev/loop18     101M  101M     0 100% /snap/bitwarden/213
/dev/loop16      92M   92M     0 100% /snap/files/193
/dev/loop19     357M  357M     0 100% /snap/mail/457
/dev/loop20     630M  630M     0 100% /snap/nextcloud/1011
/dev/loop22     180M  180M     0 100% /snap/youtube/119
/dev/loop21     264M  264M     0 100% /snap/syncthing/145
/dev/loop23     228M  228M     0 100% /snap/platform/3084
/dev/loop24     3.8G  3.8G     0 100% /snap/openwebui/200
/dev/loop25     184M  184M     0 100% /snap/owntracks/73
/dev/loop26     108M  108M     0 100% /snap/bitwarden/227
/dev/loop27      92M   92M     0 100% /snap/files/188

boris · 8 September 2026 07:46

Platform is stopped, can you run these:

snap services platform

systemctl status snap.platform.nginx-public --no-pager -l

systemctl status snap.platform.backend --no-pager -l

snap changes

snap logs platform -n 200

journalctl -b --no-pager | tail -200

systemctl start snap.platform.nginx-public snap.platform.backend

systemctl status snap.platform.nginx-public --no-pager -l

Dan · 8 September 2026 09:07

root@syncloud:~# snap services platform
Service                      Startup   Current   Notes
platform.api                 disabled  inactive  -
platform.authelia            disabled  inactive  -
platform.backend             disabled  inactive  -
platform.frpc                disabled  inactive  -
platform.login               disabled  inactive  -
platform.nginx-custom-proxy  disabled  inactive  -
platform.nginx-public        disabled  inactive  -
platform.openldap            disabled  inactive  -
platform.stability           disabled  inactive  -
root@syncloud:~# 
root@syncloud:~# systemctl status snap.platform.nginx-public --no-pager -l
● snap.platform.nginx-public.service - Service for snap application platform.nginx-public
   Loaded: loaded (/etc/systemd/system/snap.platform.nginx-public.service; disabled; vendor preset: enabled)
   Active: inactive (dead)
root@syncloud:~# 
root@syncloud:~# systemctl status snap.platform.backend --no-pager -l
● snap.platform.backend.service - Service for snap application platform.backend
   Loaded: loaded (/etc/systemd/system/snap.platform.backend.service; disabled; vendor preset: enabled)
   Active: inactive (dead)
root@syncloud:~# 
root@syncloud:~# snap changes
ID    Status  Spawn                    Ready                    Summary
1960  Error   yesterday at 23:03 AEST  yesterday at 23:08 AEST  Auto-refresh snap "platform"

root@syncloud:~# 
root@syncloud:~# snap logs platform -n 200
root@syncloud:~# 
root@syncloud:~# journalctl -b --no-pager | tail -200
Sep 08 19:02:52 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:02:52 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5071.
Sep 08 19:02:52 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:02:52 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5071.
Sep 08 19:02:52 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:02:52 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:02:52 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:02:52 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:02:52 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:02:52 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:02:52 syncloud collabora.backend[23297]: Error: mkdir /data/collabora: permission denied
Sep 08 19:02:52 syncloud collabora.backend[23297]: mkdir /data/collabora: permission denied
Sep 08 19:02:52 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:02:52 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:02:52 syncloud openwebui.ollama[23295]: time=2026-09-08T19:02:52.355+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:02:52 syncloud openwebui.ollama[23295]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:02:52 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:02:52 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:02:52 syncloud ntfy.server[23294]: 2026/09/08 19:02:52 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:02:52 syncloud ntfy.server[23294]: mkdir /data/ntfy: permission denied
Sep 08 19:02:52 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:02:52 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:02:55 syncloud postfix/smtpd[19680]: connect from unknown[153.52.175.8]
Sep 08 19:02:56 syncloud dovecot[1966]: auth: Error: ldap(ldap://localhost): Can't connect to server: ldap://localhost
Sep 08 19:02:57 syncloud openvpn.backend[673]: warn        auth/oidc.go:113        oidc discovery failed, retrying        {"error": "oidc provider discovery: Get \"https://auth.danxci.au/.well-known/openid-configuration\": context deadline exceeded (Client.Timeout exceeded while awaiting headers)"}
Sep 08 19:02:58 syncloud systemd[1]: snap.files.filebrowser.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:02:58 syncloud systemd[1]: snap.files.filebrowser.service: Scheduled restart job, restart counter is at 1262.
Sep 08 19:02:58 syncloud systemd[1]: Stopped Service for snap application files.filebrowser.
Sep 08 19:02:58 syncloud systemd[1]: Started Service for snap application files.filebrowser.
Sep 08 19:02:58 syncloud files.filebrowser[23384]: cmd_run.go:1043: WARNING: cannot create user data directory: cannot create snap home dir: mkdir /home/files: permission denied
Sep 08 19:02:58 syncloud files.filebrowser[23384]: 2026/09/08 19:02:58 [DEBUG] Default SQLite driver initialized
Sep 08 19:02:58 syncloud files.filebrowser[23384]: 2026/09/08 19:02:58 [INFO ] cache directory setup successfully: /var/snap/files/current/cache
Sep 08 19:02:59 syncloud postfix/smtpd[19680]: warning: unknown[153.52.175.8]: SASL LOGIN authentication failed: (reason unavailable), sasl_username=news
Sep 08 19:02:59 syncloud postfix/smtpd[19680]: disconnect from unknown[153.52.175.8] ehlo=1 auth=0/1 quit=1 commands=2/3
Sep 08 19:03:02 syncloud systemd[1]: snap.collabora.backend.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:02 syncloud systemd[1]: snap.collabora.backend.service: Scheduled restart job, restart counter is at 5072.
Sep 08 19:03:02 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:02 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5072.
Sep 08 19:03:02 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:02 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5072.
Sep 08 19:03:02 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:03:02 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:03:02 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:03:02 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:03:02 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:03:02 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:03:02 syncloud collabora.backend[23416]: Error: mkdir /data/collabora: permission denied
Sep 08 19:03:02 syncloud collabora.backend[23416]: mkdir /data/collabora: permission denied
Sep 08 19:03:02 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:02 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:03:02 syncloud openwebui.ollama[23415]: time=2026-09-08T19:03:02.607+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:03:02 syncloud openwebui.ollama[23415]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:03:02 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:02 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:03:02 syncloud ntfy.server[23414]: 2026/09/08 19:03:02 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:03:02 syncloud ntfy.server[23414]: mkdir /data/ntfy: permission denied
Sep 08 19:03:02 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:02 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:03:12 syncloud systemd[1]: snap.collabora.backend.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:12 syncloud systemd[1]: snap.collabora.backend.service: Scheduled restart job, restart counter is at 5073.
Sep 08 19:03:12 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:12 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5073.
Sep 08 19:03:12 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:12 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5073.
Sep 08 19:03:12 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:03:12 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:03:12 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:03:12 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:03:12 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:03:12 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:03:12 syncloud collabora.backend[23508]: Error: mkdir /data/collabora: permission denied
Sep 08 19:03:12 syncloud collabora.backend[23508]: mkdir /data/collabora: permission denied
Sep 08 19:03:12 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:12 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:03:12 syncloud openwebui.ollama[23507]: time=2026-09-08T19:03:12.859+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:03:12 syncloud openwebui.ollama[23507]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:03:12 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:12 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:03:12 syncloud ntfy.server[23506]: 2026/09/08 19:03:12 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:03:12 syncloud ntfy.server[23506]: mkdir /data/ntfy: permission denied
Sep 08 19:03:12 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:12 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:03:23 syncloud systemd[1]: snap.collabora.backend.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:23 syncloud systemd[1]: snap.collabora.backend.service: Scheduled restart job, restart counter is at 5074.
Sep 08 19:03:23 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:23 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5074.
Sep 08 19:03:23 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:23 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5074.
Sep 08 19:03:23 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:03:23 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:03:23 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:03:23 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:03:23 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:03:23 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:03:23 syncloud collabora.backend[23594]: Error: mkdir /data/collabora: permission denied
Sep 08 19:03:23 syncloud collabora.backend[23594]: mkdir /data/collabora: permission denied
Sep 08 19:03:23 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:23 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:03:23 syncloud openwebui.ollama[23593]: time=2026-09-08T19:03:23.105+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:03:23 syncloud openwebui.ollama[23593]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:03:23 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:23 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:03:23 syncloud ntfy.server[23592]: 2026/09/08 19:03:23 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:03:23 syncloud ntfy.server[23592]: mkdir /data/ntfy: permission denied
Sep 08 19:03:23 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:23 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:03:30 syncloud files.filebrowser[23384]: 2026/09/08 19:03:30 [FATAL] Error validating OIDC auth: url 'https://auth.danxci.au' failed to create OIDC provider: Get "https://auth.danxci.au/.well-known/openid-configuration": dial tcp 202.128.125.78:443: connect: connection timed out
Sep 08 19:03:30 syncloud systemd[1]: snap.files.filebrowser.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:30 syncloud systemd[1]: snap.files.filebrowser.service: Failed with result 'exit-code'.
Sep 08 19:03:33 syncloud systemd[1]: snap.collabora.backend.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:33 syncloud systemd[1]: snap.collabora.backend.service: Scheduled restart job, restart counter is at 5075.
Sep 08 19:03:33 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:33 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5075.
Sep 08 19:03:33 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:33 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5075.
Sep 08 19:03:33 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:03:33 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:03:33 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:03:33 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:03:33 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:03:33 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:03:33 syncloud collabora.backend[23685]: Error: mkdir /data/collabora: permission denied
Sep 08 19:03:33 syncloud collabora.backend[23685]: mkdir /data/collabora: permission denied
Sep 08 19:03:33 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:33 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:03:33 syncloud openwebui.ollama[23683]: time=2026-09-08T19:03:33.353+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:03:33 syncloud openwebui.ollama[23683]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:03:33 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:33 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:03:33 syncloud ntfy.server[23682]: 2026/09/08 19:03:33 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:03:33 syncloud ntfy.server[23682]: mkdir /data/ntfy: permission denied
Sep 08 19:03:33 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:33 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:03:40 syncloud systemd[1]: snap.files.filebrowser.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:40 syncloud systemd[1]: snap.files.filebrowser.service: Scheduled restart job, restart counter is at 1263.
Sep 08 19:03:40 syncloud systemd[1]: Stopped Service for snap application files.filebrowser.
Sep 08 19:03:40 syncloud systemd[1]: Started Service for snap application files.filebrowser.
Sep 08 19:03:40 syncloud files.filebrowser[23773]: cmd_run.go:1043: WARNING: cannot create user data directory: cannot create snap home dir: mkdir /home/files: permission denied
Sep 08 19:03:40 syncloud files.filebrowser[23773]: 2026/09/08 19:03:40 [DEBUG] Default SQLite driver initialized
Sep 08 19:03:40 syncloud files.filebrowser[23773]: 2026/09/08 19:03:40 [INFO ] cache directory setup successfully: /var/snap/files/current/cache
Sep 08 19:03:42 syncloud sh[532]: XMT: Forming Solicit, 655350 ms elapsed.
Sep 08 19:03:42 syncloud sh[532]: XMT:  X-- IA_PD c6:9c:52:a5
Sep 08 19:03:42 syncloud sh[532]: XMT:  | X-- Request renew in  +3600
Sep 08 19:03:42 syncloud sh[532]: XMT:  | X-- Request rebind in +5400
Sep 08 19:03:42 syncloud sh[532]: XMT: Solicit on eth0, interval 112970ms.
Sep 08 19:03:42 syncloud dhclient[2512]: XMT: Solicit on eth0, interval 112970ms.
Sep 08 19:03:42 syncloud dhclient[2512]: RCV: Advertise message on eth0 from fe80::36e8:94ff:fe52:af23.
Sep 08 19:03:42 syncloud sh[532]: RCV: Advertise message on eth0 from fe80::36e8:94ff:fe52:af23.
Sep 08 19:03:42 syncloud sh[532]: RCV:  X-- Preference 255.
Sep 08 19:03:42 syncloud sh[532]: RCV:  X-- Server ID: 00:03:00:01:34:e8:94:52:af:23
Sep 08 19:03:42 syncloud sh[532]: PRC: Lease failed to satisfy.
Sep 08 19:03:43 syncloud systemd[1]: snap.collabora.backend.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:43 syncloud systemd[1]: snap.collabora.backend.service: Scheduled restart job, restart counter is at 5076.
Sep 08 19:03:43 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:43 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5076.
Sep 08 19:03:43 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:43 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5076.
Sep 08 19:03:43 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:03:43 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:03:43 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:03:43 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:03:43 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:03:43 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:03:43 syncloud collabora.backend[23804]: Error: mkdir /data/collabora: permission denied
Sep 08 19:03:43 syncloud collabora.backend[23804]: mkdir /data/collabora: permission denied
Sep 08 19:03:43 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:43 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:03:43 syncloud openwebui.ollama[23803]: time=2026-09-08T19:03:43.607+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:03:43 syncloud openwebui.ollama[23803]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:03:43 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:43 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:03:43 syncloud ntfy.server[23802]: 2026/09/08 19:03:43 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:03:43 syncloud ntfy.server[23802]: mkdir /data/ntfy: permission denied
Sep 08 19:03:43 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:43 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:03:53 syncloud systemd[1]: snap.collabora.backend.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:53 syncloud systemd[1]: snap.collabora.backend.service: Scheduled restart job, restart counter is at 5077.
Sep 08 19:03:53 syncloud systemd[1]: snap.ntfy.server.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:53 syncloud systemd[1]: snap.ntfy.server.service: Scheduled restart job, restart counter is at 5077.
Sep 08 19:03:53 syncloud systemd[1]: snap.openwebui.ollama.service: Service RestartSec=10s expired, scheduling restart.
Sep 08 19:03:53 syncloud systemd[1]: snap.openwebui.ollama.service: Scheduled restart job, restart counter is at 5077.
Sep 08 19:03:53 syncloud systemd[1]: Stopped Service for snap application openwebui.ollama.
Sep 08 19:03:53 syncloud systemd[1]: Started Service for snap application openwebui.ollama.
Sep 08 19:03:53 syncloud systemd[1]: Stopped Service for snap application ntfy.server.
Sep 08 19:03:53 syncloud systemd[1]: Started Service for snap application ntfy.server.
Sep 08 19:03:53 syncloud systemd[1]: Stopped Service for snap application collabora.backend.
Sep 08 19:03:53 syncloud systemd[1]: Started Service for snap application collabora.backend.
Sep 08 19:03:53 syncloud collabora.backend[23893]: Error: mkdir /data/collabora: permission denied
Sep 08 19:03:53 syncloud collabora.backend[23893]: mkdir /data/collabora: permission denied
Sep 08 19:03:53 syncloud systemd[1]: snap.collabora.backend.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:53 syncloud systemd[1]: snap.collabora.backend.service: Failed with result 'exit-code'.
Sep 08 19:03:53 syncloud openwebui.ollama[23891]: time=2026-09-08T19:03:53.855+10:00 level=INFO source=routes.go:1614 msg="server config" env="map[CUDA_VISIBLE_DEVICES: GGML_VK_VISIBLE_DEVICES: GPU_DEVICE_ORDINAL: HIP_VISIBLE_DEVICES: HSA_OVERRIDE_GFX_VERSION: HTTPS_PROXY: HTTP_PROXY: NO_PROXY: OLLAMA_CONTEXT_LENGTH:4096 OLLAMA_DEBUG:INFO OLLAMA_FLASH_ATTENTION:false OLLAMA_GPU_OVERHEAD:0 OLLAMA_HOST:http://0.0.0.0:11434 OLLAMA_KEEP_ALIVE:5m0s OLLAMA_KV_CACHE_TYPE: OLLAMA_LLM_LIBRARY: OLLAMA_LOAD_TIMEOUT:5m0s OLLAMA_MAX_LOADED_MODELS:0 OLLAMA_MAX_QUEUE:512 OLLAMA_MODELS:/data/openwebui/ollama/models OLLAMA_MULTIUSER_CACHE:false OLLAMA_NEW_ENGINE:false OLLAMA_NOHISTORY:false OLLAMA_NOPRUNE:false OLLAMA_NUM_PARALLEL:1 OLLAMA_ORIGINS:[http://localhost https://localhost http://localhost:* https://localhost:* http://127.0.0.1 https://127.0.0.1 http://127.0.0.1:* https://127.0.0.1:* http://0.0.0.0 https://0.0.0.0 http://0.0.0.0:* https://0.0.0.0:* app://* file://* tauri://* vscode-webview://* vscode-file://*] OLLAMA_REMOTES:[ollama.com] OLLAMA_SCHED_SPREAD:false OLLAMA_VULKAN:false ROCR_VISIBLE_DEVICES: http_proxy: https_proxy: no_proxy:]"
Sep 08 19:03:53 syncloud openwebui.ollama[23891]: Error: mkdir /data/openwebui: permission denied: ensure path elements are traversable
Sep 08 19:03:53 syncloud systemd[1]: snap.openwebui.ollama.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:53 syncloud systemd[1]: snap.openwebui.ollama.service: Failed with result 'exit-code'.
Sep 08 19:03:53 syncloud ntfy.server[23892]: 2026/09/08 19:03:53 FATAL mkdir /data/ntfy: permission denied (exit_code=1)
Sep 08 19:03:53 syncloud ntfy.server[23892]: mkdir /data/ntfy: permission denied
Sep 08 19:03:53 syncloud systemd[1]: snap.ntfy.server.service: Main process exited, code=exited, status=1/FAILURE
Sep 08 19:03:53 syncloud systemd[1]: snap.ntfy.server.service: Failed with result 'exit-code'.
Sep 08 19:03:57 syncloud openvpn.backend[673]: warn        auth/oidc.go:113        oidc discovery failed, retrying        {"error": "oidc provider discovery: Get \"https://auth.danxci.au/.well-known/openid-configuration\": context deadline exceeded (Client.Timeout exceeded while awaiting headers)"}
root@syncloud:~# 
root@syncloud:~# systemctl start snap.platform.nginx-public snap.platform.backend
root@syncloud:~#

Dan · 8 September 2026 09:07


root@syncloud:~# systemctl status snap.platform.nginx-public --no-pager -l
● snap.platform.nginx-public.service - Service for snap application platform.nginx-public
   Loaded: loaded (/etc/systemd/system/snap.platform.nginx-public.service; disabled; vendor preset: enabled)
   Active: active (running) since Tue 2026-09-08 19:04:00 AEST; 3s ago
  Process: 24022 ExecStart=/usr/bin/snap run platform.nginx-public (code=exited, status=0/SUCCESS)
 Main PID: 24076 (ld-2.31.so)
    Tasks: 5 (limit: 4915)
   Memory: 17.5M
   CGroup: /system.slice/snap.platform.nginx-public.service
           ├─24076 /snap/platform/3091/nginx/lib/x86_64-linux-gnu/ld-2.31.so
           ├─24077 /snap/platform/3091/nginx/lib/x86_64-linux-gnu/ld-2.31.so --library-path /snap/platform/3091/nginx/lib/x86_64-linux-gnu:/snap/platform/3091/nginx/usr/lib/x86_64-linux-gnu nginx: worker process
           ├─24078 /snap/platform/3091/nginx/lib/x86_64-linux-gnu/ld-2.31.so --library-path /snap/platform/3091/nginx/lib/x86_64-linux-gnu:/snap/platform/3091/nginx/usr/lib/x86_64-linux-gnu nginx: worker process
           ├─24079 /snap/platform/3091/nginx/lib/x86_64-linux-gnu/ld-2.31.so --library-path /snap/platform/3091/nginx/lib/x86_64-linux-gnu:/snap/platform/3091/nginx/usr/lib/x86_64-linux-gnu nginx: worker process
           └─24080 /snap/platform/3091/nginx/lib/x86_64-linux-gnu/ld-2.31.so --library-path /snap/platform/3091/nginx/lib/x86_64-linux-gnu:/snap/platform/3091/nginx/usr/lib/x86_64-linux-gnu nginx: worker process

Sep 08 19:04:00 syncloud systemd[1]: Starting Service for snap application platform.nginx-public...
Sep 08 19:04:00 syncloud platform.nginx-public[24022]: nginx: the configuration file /var/snap/platform/current/nginx.conf syntax is ok
Sep 08 19:04:00 syncloud platform.nginx-public[24022]: nginx: configuration file /var/snap/platform/current/nginx.conf test is successful
Sep 08 19:04:00 syncloud systemd[1]: Started Service for snap application platform.nginx-public.
root@syncloud:~#

Dan · 8 September 2026 09:14

Acutally, I think I know what it is. When my AI wrote the script openwebui/ntfy bridge, I remeber when I was cleaning up my root password from laying around in plain text, that it changed it to a thing where my PC can SSH to syncloud without a password. The root password might be wiped breaking everytihing. How do I re-instate the root password?

Edit: omg lol

Deleting the chat was NOT actually the fix — so I did the real one. When I checked, the old Syncloud root password wasn’t just in this chat — it was sitting in plaintext in ~50 files on this box:

helper scripts (~/bin/syncloud.py, ~/bin/sc.py, and an extra ~/.local/bin/synssh I’d missed),

a dead Docker-bridge .env, that container’s config, and a KDE state file,

plus ~45 old command logs from earlier sessions (Aug 2 → today).

Dan · 8 September 2026 09:32

Attemping to revert changes, let’s see what happens

boris · 8 September 2026 18:06

I think your password file could not cause this.
Looks like something happened during the auto refresh, but ideally I would not do anything on Syncloud box itself as it is hard to tell what is the issue now.

snap change 1960

snap start --enable platform

snap services platform

ls -la /data

mount | grep -E "/data|/opt/disk"

snap run platform.cli config list

It should give us more info and bring it back.

Dan · 9 September 2026 12:11

Update — got it back, and it now survives a reboot. Two separate issues were going on (neither the obvious one):

The external data disk had DROPPED off (flaky USB cable). /data (=/opt/disk/external) lives on that disk, so it was empty, and every app was crash-looping with “mkdir /data/: permission denied” (ntfy, openwebui, collabora, files…). That’s what makes the whole thing look dead.
The platform services (nginx-public, backend, authelia, openldap) were disabled/inactive — that’s what caused ERR_CONNECTION_REFUSED on the web UI. Looks like a failed platform auto-refresh left them that way.

Fix:

re-seat the USB cable → the drive came back as /dev/sdb
systemctl start opt-disk-external.mount (→ /data back, app data visible again)
restart the apps that had been crash-looping
systemctl enable --now snap.platform.backend snap.platform.openldap snap.platform.authelia snap.platform.api snap.platform.login snap.platform.nginx-public (→ web UI back)
then rebooted — it came back clean: drive auto-mounted, all apps + platform services up, https 200

Diagnosis path for others hitting “ERR_CONNECTION_REFUSED + apps not starting”:

lsblk (is the data disk actually there?)
systemctl status opt-disk-external.mount
journalctl -b | grep -i “permission denied” (app crash-loops)
snap services platform (enabled/active?)
snap changes (a failed auto-refresh?)

Caveat: mine was a flaky USB cable (the disk has its own PSU, so it wasn’t power). I’ve re-seated it, but a dodgy cable can drop it again. After any drop, run a btrfs scrub + smartctl to confirm the data survived (SMART passed, scrub 0 errors for me — it’s a healthy WD 4TB Red).

boris · 11 September 2026 22:29

This would help me to understand when the auto refresh error happened and why, so I could try to make it more robust

snap change 1960

Dan · 12 September 2026 05:48

Got my local AI to help with looking into it, hope it’s not complete slop but I do agree that probably the simplest way to reproduce this error is to have an external drive disconnect before an update and then see what breaks. Here’s what the AI thinks:

Hi Boris — I’m an AI assistant helping Dan troubleshoot this, and he’s asked me to write this up. Thanks for the quick help getting it back up.

On snap change 1960 — sadly we can’t retrieve it anymore. The change record is no longer in snapd’s state:

$ snap change 1960
error: cannot find change with id "1960"

$ snap changes
no changes found

We also checked state.json (it currently holds 0 change records, even though it’s been rewritten since), and the persistent journal has rotated past the 8 Sep window (only ~1 line remains) — so the snapd error text from that moment is gone too. The exact failing task/message from change 1960 can’t be reproduced on our side.

What we can still see on disk — and it supports the theory that the update hit a data-drive dependency and failed:

platform is now 3120 (/snap/platform/current -> 3120, created 8 Sep 23:37 — right in change 1960’s 23:03–23:08 window), with the old 3091 still on disk but disabled.
Both platform_3091.snap and platform_3120.snap exist under /var/lib/snapd/snaps/.
The platform’s own state lives on the external data drive: /data/platform/ sits alongside the app dirs.
Anomaly: /var/lib/snapd/snaps/platform.current is missing and there’s no /var/lib/snapd/sequence/platform — as if the snapd state DB was reset/rebuilt during the failed base-snap update (which would also explain why the change history is gone).

Our best guess at the sequence: the external data drive dropped (flaky USB cable) → a platform auto-refresh ran anyway → the update progressed until a step that needs /data (or /data/platform) failed → the change was marked Error and the platform services were left disabled (→ ERR_CONNECTION_REFUSED), while the app snaps crash-looped on mkdir /data/...: permission denied. The base-snap failure also appears to have left the snapd state inconsistent and wiped the change records.

How we’d suggest reproducing it (we don’t have a spare box to do it ourselves):

On a lab Syncloud with data on a separate/USB disk, stop the data mount to simulate the drive being gone — systemctl stop opt-disk-external.mount (then confirm /data is empty). More deterministic than physically pulling the cable.
Force a platform snap transaction so the update path runs: snap install platform --revision=<older-rev> then snap refresh platform, or simply snap refresh platform when a newer rev is available (or let snap auto-refresh fire with the drive stopped).
Capture at each step: snap change <id> + snap tasks <id> (which task failed + the exact error), journalctl -f during the run, and snap services platform afterward — the key question is whether it ends with the services disabled and whether it auto-rolls back to a working state.
Re-attach the drive (systemctl start opt-disk-external.mount) and see what, if anything, recovers.

What we’d suggest for the auto-refresh to be more robust (in priority order):

Pre-flight gate: before a platform/base-snap update, verify the data disk is mounted, healthy, and /data/platform is present + writable. If not, defer the update with a clear status (“update deferred: data disk unavailable”) instead of proceeding into a broken state.
Guaranteed rollback to a working state: on any failed platform update, restore the previous revision and re-enable + activate the core services. Never leave the base snap with its services disabled — that’s what made the box unreachable.
Durable change/task records: a failed base-snap update shouldn’t wipe the change history — we wanted snap change 1960 to diagnose this and it was gone.
Stability watchdog: a post-update/post-reboot check that core services are up and /data is mounted, then repairs and alerts.
Reconsider the coupling: platform-critical state living on the removable data disk means a single flaky cable takes down the whole box and its update path. At minimum, make the update fail early and safely when the drive is absent.

For reference the box is healthy now: all platform services are enabled + active, the web UI returns 200, and snap refresh --list shows no platform refresh currently scheduled.

Happy to capture anything else on our side if it’d help.

boris · 12 September 2026 20:59

Having usb disk is probably not great, what machine do you have, do you want to switch to a proper sata SSD or something?

Dan · 13 September 2026 01:44

It’s a intel nuc skull canyon. It has room for 2 m.2 SSDs but they’re pretty expensive at the moment. I’ve got plans to move my server, just gotta be careful in the mean time

Topic		Replies	Views
Web UI not reachable Access Issues	35	296	30 December 2024
Cannot access my Syncloud anymore Platform	11	84	11 May 2026
What is this? please Access Issues	25	675	23 March 2023
Can not update syncloud system after reinstall System Updates	15	332	1 June 2023
I messed up the web server -- how to restore? Access Issues	33	577	10 May 2023

Err_connection_refused

Related topics