Can't install Rocket.chat

Apps Existing Apps
1

Having issues installing rocket.chat. After clicking install and loads for a while and reverts back to it’s un-installed state.

Logs

Feb 20 05:04:48 Syncloud platform.backend[2743]: info cli/executor.go:23 execute {“cmd”: “/usr/bin/journalctl -n 1000 --no-pager”}

Feb 20 05:04:48 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/logs

Feb 20 05:04:42 Syncloud gogs.server[21833]: 2025/02/20 05:04:42 [TRACE] Doing: MirrorUpdate

Feb 20 05:04:20 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:20 +0000] “GET /rest/app?app_id=rocketchat HTTP/2.0” 200 259 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:19 Syncloud platform.backend[2743]: info snap/server.go:219 find {“query”: “rocketchat”}

Feb 20 05:04:19 Syncloud platform.backend[2743]: info snap/server.go:245 find in store

Feb 20 05:04:19 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/app?app_id=rocketchat

Feb 20 05:04:19 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:19 +0000] “GET /rest/installer/status HTTP/2.0” 200 58 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:19 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:04:19 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:04:17 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:17 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:16 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:04:16 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:04:16 Syncloud systemd[1]: /lib/systemd/system/fancontrol.service:9: PIDFile= references path below legacy directory /var/run/, updating /var/run/fancontrol.pid → /run/fancontrol.pid; please update the unit file accordingly.

Feb 20 05:04:16 Syncloud systemd[1]: Reloading.

Feb 20 05:04:15 Syncloud systemd[1]: snap-rocketchat-653.mount: Succeeded.

Feb 20 05:04:14 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:14 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:09 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:04:09 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:04:09 Syncloud systemd[1]: /lib/systemd/system/fancontrol.service:9: PIDFile= references path below legacy directory /var/run/, updating /var/run/fancontrol.pid → /run/fancontrol.pid; please update the unit file accordingly.

Feb 20 05:04:09 Syncloud systemd[1]: Reloading.

Feb 20 05:04:09 Syncloud snapd[444]: services.go:1111: RemoveSnapServices - disabling snap.rocketchat.server.service

Feb 20 05:04:09 Syncloud snapd[444]: services.go:1111: RemoveSnapServices - disabling snap.rocketchat.mongodb.service

Feb 20 05:04:07 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:07 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:06 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:04:06 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:04:04 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:04 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:02 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:04:02 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:04:00 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:04:00 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:04:00 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:04:00 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:59 Syncloud systemd[1]: Stopped Service for snap application rocketchat.server.

Feb 20 05:03:59 Syncloud systemd[1]: snap.rocketchat.server.service: Succeeded.

Feb 20 05:03:59 Syncloud systemd[1]: snap.rocketchat.server.service: Main process exited, code=killed, status=15/TERM

Feb 20 05:03:59 Syncloud systemd[1]: Stopping Service for snap application rocketchat.server…

Feb 20 05:03:58 Syncloud rocketchat.server[8341]: waiting for snap configure 57/100 (current: , next 653)

Feb 20 05:03:58 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:58 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:58 Syncloud systemd[1]: snap.rocketchat.hook.configure.1928322d-9a60-4f14-ae04-54119d582be8.scope: Succeeded.

Feb 20 05:03:58 Syncloud snapd[444]: -----

Feb 20 05:03:58 Syncloud snapd[444]: init failed after 10 attempts

Feb 20 05:03:58 Syncloud snapd[444]: Error: init failed after 10 attempts

Feb 20 05:03:58 Syncloud snapd[444]: /usr/local/go/src/runtime/proc.go:250

Feb 20 05:03:58 Syncloud snapd[444]: runtime.main

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:21

Feb 20 05:03:58 Syncloud snapd[444]: main.main

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:992

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).Execute

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:1068

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).ExecuteC

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:940

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).execute

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:17

Feb 20 05:03:58 Syncloud snapd[444]: main.main.func1

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:97

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Configure

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:126

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Initialize

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/database.go:59

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Database).Init

Feb 20 05:03:58 Syncloud snapd[444]: error installer/database.go:59 init failed {“error”: “exit status 1”, “attempt”: 10}

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25 MongoNetworkError: connect ECONNREFUSED 127.0.0.1:27017, connect ECONNREFUSED ::1:27017

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:23 command output

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:21 executing {“cmd”: “/snap/rocketchat/current/bin/mongo-init.sh”}

Feb 20 05:03:58 Syncloud snapd[444]: /usr/local/go/src/runtime/proc.go:250

Feb 20 05:03:58 Syncloud snapd[444]: runtime.main

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:21

Feb 20 05:03:58 Syncloud snapd[444]: main.main

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:992

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).Execute

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:1068

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).ExecuteC

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:940

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).execute

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:17

Feb 20 05:03:58 Syncloud snapd[444]: main.main.func1

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:97

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Configure

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:126

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Initialize

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/database.go:59

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Database).Init

Feb 20 05:03:58 Syncloud snapd[444]: error installer/database.go:59 init failed {“error”: “exit status 1”, “attempt”: 9}

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25 MongoNetworkError: connect ECONNREFUSED 127.0.0.1:27017, connect ECONNREFUSED ::1:27017

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:23 command output

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:21 executing {“cmd”: “/snap/rocketchat/current/bin/mongo-init.sh”}

Feb 20 05:03:58 Syncloud snapd[444]: /usr/local/go/src/runtime/proc.go:250

Feb 20 05:03:58 Syncloud snapd[444]: runtime.main

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:21

Feb 20 05:03:58 Syncloud snapd[444]: main.main

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:992

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).Execute

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:1068

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).ExecuteC

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:940

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).execute

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:17

Feb 20 05:03:58 Syncloud snapd[444]: main.main.func1

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:97

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Configure

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:126

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Initialize

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/database.go:59

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Database).Init

Feb 20 05:03:58 Syncloud snapd[444]: error installer/database.go:59 init failed {“error”: “exit status 1”, “attempt”: 8}

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25 MongoNetworkError: connect ECONNREFUSED 127.0.0.1:27017, connect ECONNREFUSED ::1:27017

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:23 command output

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:21 executing {“cmd”: “/snap/rocketchat/current/bin/mongo-init.sh”}

Feb 20 05:03:58 Syncloud snapd[444]: /usr/local/go/src/runtime/proc.go:250

Feb 20 05:03:58 Syncloud snapd[444]: runtime.main

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:21

Feb 20 05:03:58 Syncloud snapd[444]: main.main

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:992

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).Execute

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:1068

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).ExecuteC

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:940

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).execute

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:17

Feb 20 05:03:58 Syncloud snapd[444]: main.main.func1

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:97

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Configure

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/installer.go:126

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Installer).Initialize

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/installer/database.go:59

Feb 20 05:03:58 Syncloud snapd[444]: hooks/installer.(*Database).Init

Feb 20 05:03:58 Syncloud snapd[444]: error installer/database.go:59 init failed {“error”: “exit status 1”, “attempt”: 7}

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:25 MongoNetworkError: connect ECONNREFUSED 127.0.0.1:27017, connect ECONNREFUSED ::1:27017

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:23 command output

Feb 20 05:03:58 Syncloud snapd[444]: info installer/executor.go:21 executing {“cmd”: “/snap/rocketchat/current/bin/mongo-init.sh”}

Feb 20 05:03:58 Syncloud snapd[444]: /usr/local/go/src/runtime/proc.go:250

Feb 20 05:03:58 Syncloud snapd[444]: runtime.main

Feb 20 05:03:58 Syncloud snapd[444]: /drone/src/cli/cmd/configure/main.go:21

Feb 20 05:03:58 Syncloud snapd[444]: main.main

Feb 20 05:03:58 Syncloud snapd[444]: /go/pkg/mod/github.com/spf13/cobra@v1.7.0/command.go:992

Feb 20 05:03:58 Syncloud snapd[444]: github.com/spf13/cobra.(*Command).Execute

Feb 20 05:03:58 Syncloud snapd[444]: -----

Feb 20 05:03:58 Syncloud snapd[444]: taskrunner.go:299: [change 468 “Run configure hook of "rocketchat" snap if present” task] failed: run hook “configure”:

Feb 20 05:03:58 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:58 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:58 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:58 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:56 Syncloud rocketchat.server[8341]: waiting for snap configure 56/100 (current: , next 653)

Feb 20 05:03:56 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:56 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:56 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:56 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:56 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:56 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:54 Syncloud rocketchat.server[8341]: waiting for snap configure 55/100 (current: , next 653)

Feb 20 05:03:54 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:54 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:53 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:53 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:53 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:53 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:52 Syncloud rocketchat.server[8341]: waiting for snap configure 54/100 (current: , next 653)

Feb 20 05:03:52 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:52 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:51 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:51 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:51 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:51 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:50 Syncloud rocketchat.server[8341]: waiting for snap configure 53/100 (current: , next 653)

Feb 20 05:03:50 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:50 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:49 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:49 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:49 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:49 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:48 Syncloud rocketchat.server[8341]: waiting for snap configure 52/100 (current: , next 653)

Feb 20 05:03:48 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:48 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:47 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:47 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:47 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:47 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:46 Syncloud rocketchat.server[8341]: waiting for snap configure 51/100 (current: , next 653)

Feb 20 05:03:46 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:46 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:45 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:45 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:45 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:45 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:44 Syncloud rocketchat.server[8341]: waiting for snap configure 50/100 (current: , next 653)

Feb 20 05:03:44 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:44 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:43 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:43 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:43 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:43 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:42 Syncloud rocketchat.server[8341]: waiting for snap configure 49/100 (current: , next 653)

Feb 20 05:03:42 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:42 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:41 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:41 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:41 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:41 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:40 Syncloud rocketchat.server[8341]: waiting for snap configure 48/100 (current: , next 653)

Feb 20 05:03:40 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:40 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:39 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:39 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:39 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:39 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:38 Syncloud rocketchat.server[8341]: waiting for snap configure 47/100 (current: , next 653)

Feb 20 05:03:38 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:38 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:37 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:37 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:37 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:37 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:36 Syncloud rocketchat.server[8341]: waiting for snap configure 46/100 (current: , next 653)

Feb 20 05:03:36 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:36 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:35 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:35 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:35 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:35 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:34 Syncloud rocketchat.server[8341]: waiting for snap configure 45/100 (current: , next 653)

Feb 20 05:03:34 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:34 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:33 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:33 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:33 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:33 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:32 Syncloud rocketchat.server[8341]: waiting for snap configure 44/100 (current: , next 653)

Feb 20 05:03:32 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:32 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:31 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:31 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:31 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:31 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:30 Syncloud rocketchat.server[8341]: waiting for snap configure 43/100 (current: , next 653)

Feb 20 05:03:30 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:30 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:29 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:29 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:29 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:29 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:28 Syncloud rocketchat.server[8341]: waiting for snap configure 42/100 (current: , next 653)

Feb 20 05:03:28 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:28 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:27 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:27 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:27 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:27 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:26 Syncloud rocketchat.server[8341]: waiting for snap configure 41/100 (current: , next 653)

Feb 20 05:03:26 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:26 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:25 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:25 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:25 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:25 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:24 Syncloud rocketchat.server[8341]: waiting for snap configure 40/100 (current: , next 653)

Feb 20 05:03:24 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:24 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:22 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:22 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:22 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:22 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:22 Syncloud rocketchat.server[8341]: waiting for snap configure 39/100 (current: , next 653)

Feb 20 05:03:22 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:22 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:20 Syncloud nginx[2859]: syncloud nginx: [IPv6 Address] - - [20/Feb/2025:05:03:20 +0000] “GET /rest/installer/status HTTP/2.0” 200 149 “https://[my domain]/app?id=rocketchat” “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:135.0) Gecko/20100101 Firefox/135.0”

Feb 20 05:03:20 Syncloud platform.backend[2743]: info snap/changes_client.go:27 snap changes

Feb 20 05:03:20 Syncloud platform.backend[2743]: info rest/middleware.go:71 GET: /rest/installer/status

Feb 20 05:03:20 Syncloud rocketchat.server[8341]: waiting for snap configure 38/100 (current: , next 653)

Feb 20 05:03:20 Syncloud rocketchat.server[8341]: cat: /var/snap/rocketchat/current/version: No such file or directory

Feb 20 05:03:20 Syncloud rocketchat.server[8341]: diff: /var/snap/rocketchat/current/version: No such file or directory

2

I think mongo needs avx cpu support, can you run this:

grep -o 'avx[^ ]*' /proc/cpuinfo
3

Im getting nothing. I made sure grep was installed by running it without arguments

Summary

root@Syncloud:~# grep -o ‘avx[^ ]’ /proc/cpuinfo
root@Syncloud:~# grep -o 'avx[^ ]’ /proc/cpuinfo
root@Syncloud:~# grep
Usage: grep [OPTION]… PATTERNS [FILE]…
Try ‘grep --help’ for more information.
root@Syncloud:~# grep -o
Usage: grep [OPTION]… PATTERNS [FILE]…
Try ‘grep --help’ for more information.
root@Syncloud:~# grep -o ‘avx[^ ]*’ /proc/cpuinfo
root@Syncloud:~#

4

That means AVX cpu extension is not enabled in BIOS. What kind of hardware is this?

5

Ancient dual core intel desktop office PC. Specs unknown. Time for an upgrade?

6

Probably, but check BIOS first, I am not sure but some people say it can be disabled Reddit - Dive into anything

1 Like
7

can confirm Intel(R) Core™2 Duo CPU E6550 does not have AVX support. Next step will be to backup and restore server to post 2011 hardware. Pretty sure that’s all well doccumented somewhere. Thanks for the help!