Paperless failing to start

Apps Existing Apps
1

My Paperless service, Version 145, has stopped working. I tried to add some pdfs this morning and was getting the “Consumption fails with “Ghostscript PDF/A rendering failed” error, so I added the setting from Troubleshooting - Paperless-ngx to the settings in the UI. That didn’t make any difference, so I tried to restart the snap, but I can’t get it to start. I’ve also rebooted the syncloud box. I’ve sent you the logs from within the settings. I would guess it’s probably something to do with this

Feb 26 10:45:58 syncloud systemd\[1\]: snap.paperless.granian.service: Main process exited, code=exited, status=1/FAILURE

Feb 26 10:45:57 syncloud paperless.granian\[3876\]: RuntimeError: Address already in use (os error 98)

Feb 26 10:45:57 syncloud paperless.granian\[3876\]: ^^^^^^^^^^^^^^^^^

Feb 26 10:45:57 syncloud paperless.granian\[3876\]: self.\_shd = self.\_ssp.build()

Feb 26 10:45:57 syncloud paperless.granian\[3876\]: File "/snap/paperless/145/paperless/usr/local/lib/python3.12/site-packages/granian/server/common.py", line 274, in \_init_shared_socket

All of the other apps I have installed are running fine.

2

Let me check and push a fix

3

Could you try this while I make a permanent fix:

sudo pkill -f granian
sudo rm /var/snap/paperless/common/web.socket
sudo snap restart paperless
4

That’s got me back into the app, but I still get Ghostscript errors when I try to add any pdfs.