# \#photoprism

**URL:** https://syncloud.discourse.group/tag/photoprism/19.md

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## [Suggestions for scripting: health + photoprism scan](https://syncloud.discourse.group/t/suggestions-for-scripting-health-photoprism-scan/660)

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**Author:** [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Replies:** 8\
**Last updated:** [11 July 2026 15:50 UTC](https://syncloud.discourse.group/t/suggestions-for-scripting-health-photoprism-scan/660 "2026-07-11T15:50:26Z")

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Hi Boris, Syncloud Health works GREAT and to me it is a crucial feature. I would like to create a script like the following one - I beg you pardon for the “non-shell-like” language. Here follows the idea :wink: The cal…

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## [Some suggestions for Photoprism users with weak CPU's or low memory](https://syncloud.discourse.group/t/some-suggestions-for-photoprism-users-with-weak-cpus-or-low-memory/653)

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**Author:** [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Replies:** 1\
**Last updated:** [25 May 2026 09:25 UTC](https://syncloud.discourse.group/t/some-suggestions-for-photoprism-users-with-weak-cpus-or-low-memory/653 "2026-05-25T09:25:04Z")

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First of all, congratulations to @boris for his latest modifications that prevent applications to take over (and take down) the entire machine. After that, being that Photoprism has now become usable for me, I’d like to…

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## [Photoprism with multiple users](https://syncloud.discourse.group/t/photoprism-with-multiple-users/649)

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**Author:** [@Ryan](https://syncloud.discourse.group/u/Ryan)\
**Replies:** 7\
**Last updated:** [22 May 2026 23:36 UTC](https://syncloud.discourse.group/t/photoprism-with-multiple-users/649 "2026-05-22T23:36:34Z")

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Just setting up Photoprism now and am realizing why I switched to nextcloud/memories w/recognize, Photoprism only allows one pool for images. Once setup with my pictures, any other account in “users” app that logs in wi…

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## [Photoprism cannot be installed (fresh install, no refresh)](https://syncloud.discourse.group/t/photoprism-cannot-be-installed-fresh-install-no-refresh/641)

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**Author:** [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Replies:** 11\
**Last updated:** [11 May 2026 14:00 UTC](https://syncloud.discourse.group/t/photoprism-cannot-be-installed-fresh-install-no-refresh/641 "2026-05-11T14:00:31Z")

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Hi Boris & team, photoprism cannot be installed. Restarted the machine → install try → logs sent. Here follows what I can see in the console: root@syncloud:~# snap install photoprism error: cannot perform the followin…

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## [Photoprism and photosync](https://syncloud.discourse.group/t/photoprism-and-photosync/643)

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**Author:** [@marxistvegan](https://syncloud.discourse.group/u/marxistvegan)\
**Replies:** 0\
**Last updated:** [6 May 2026 10:05 UTC](https://syncloud.discourse.group/t/photoprism-and-photosync/643 "2026-05-06T10:05:44Z")

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Hey all, In the past I have setup PhotoSync with WebDAV but i am curious if anyone has has success in using the photoprism connections that requires port 2342? I have the firewall setting to allow that port but I canno…

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## [Photoprism 186 is not responding](https://syncloud.discourse.group/t/photoprism-186-is-not-responding/581)

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**Author:** [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Replies:** 4\
**Last updated:** [26 June 2025 14:14 UTC](https://syncloud.discourse.group/t/photoprism-186-is-not-responding/581 "2025-06-26T14:14:12Z")

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Hi team, Photoprism is not responding ( 502 Bad Gateway—nginx/1.24.0). Here follows what I have already tried and observed: snap start photoprism → nothing changes snap stop photoprism snap start photoprism → noth…

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## [Unable to edit options.yml to customize Photoprism](https://syncloud.discourse.group/t/unable-to-edit-options-yml-to-customize-photoprism/557)

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**Author:** [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Replies:** 6\
**Last updated:** [16 February 2025 22:15 UTC](https://syncloud.discourse.group/t/unable-to-edit-options-yml-to-customize-photoprism/557 "2025-02-16T22:15:33Z")

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Hi, the official documentation of Photoprism quotes options.yml to customize some advanced preferences, like library paths. As far as I have found, on Syncloud this file is located in: /snap/photoprism/current/config U…

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## [\[mac mini\] Unable to install photoprism](https://syncloud.discourse.group/t/mac-mini-unable-to-install-photoprism/549)

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**Author:** [@Morgendorfferr](https://syncloud.discourse.group/u/Morgendorfferr)\
**Replies:** 69\
**Last updated:** [1 March 2025 14:40 UTC](https://syncloud.discourse.group/t/mac-mini-unable-to-install-photoprism/549 "2025-03-01T14:40:22Z")

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I did a device migration (Docker Container) and everything works as expected. Nextcloud, Matrix, Pihole, Syncthing are up and running accessing their data. But I can not install photoprism. If I try from command line it …

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## [Both Transmission and Photoprism need to be started manually from console](https://syncloud.discourse.group/t/both-transmission-and-photoprism-need-to-be-started-manually-from-console/556)

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**Author:** [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Replies:** 2\
**Last updated:** [12 February 2025 11:26 UTC](https://syncloud.discourse.group/t/both-transmission-and-photoprism-need-to-be-started-manually-from-console/556 "2025-02-12T11:26:55Z")

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Hi, I’m trying Photoprism and I have experienced the same problem that occurs with Transmission: before using it you need to launch in the console: snap start photoprism Being that I switch on/off remotely my Syncloud …

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## [Photoprism: filetype heic not supported](https://syncloud.discourse.group/t/photoprism-filetype-heic-not-supported/451)

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**Author:** [@Morgendorfferr](https://syncloud.discourse.group/u/Morgendorfferr)\
**Replies:** 2\
**Last updated:** [7 July 2024 16:50 UTC](https://syncloud.discourse.group/t/photoprism-filetype-heic-not-supported/451 "2024-07-07T16:50:40Z")

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Newer iPhone export Photos in heic format. Photoprism should support that format (see Photoprism Doc but is returning on importation the error import: failed to create preview image for ####.heic (file type heic not su…

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## [Photoprism mount as Webdav](https://syncloud.discourse.group/t/photoprism-mount-as-webdav/423)

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**Author:** [@marxistvegan](https://syncloud.discourse.group/u/marxistvegan)\
**Replies:** 16\
**Last updated:** [25 June 2024 19:02 UTC](https://syncloud.discourse.group/t/photoprism-mount-as-webdav/423 "2024-06-25T19:02:31Z")

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Hey all, I am running Fedora and wanted to mount Photoprism as a drive to work on specific images, but I am not having any success with it. Anyone have success in doing this I feel it should work, but under Account the …

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## [Can't login to Photoprism](https://syncloud.discourse.group/t/cant-login-to-photoprism/377)

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**Author:** [@Ryan](https://syncloud.discourse.group/u/Ryan)\
**Replies:** 10\
**Last updated:** [11 September 2023 11:53 UTC](https://syncloud.discourse.group/t/cant-login-to-photoprism/377 "2023-09-11T11:53:59Z")

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App installed without errors but can not login. None of the user credentials are accepted including main admin. Is there a default login that needs to used to setup the app or should the admin credentials work? Has an…
