# Youtube downloader. Some troubles after the update **URL:** \ **Category:** Existing Apps\ **Created:** [18 June 2025 14:10 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579 "2025-06-18T14:10:34Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\ **Post date:** [18 June 2025 14:10 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/1 "2025-06-18T14:10:34Z")
Hi team, first problem: YT downloader needs to be started manually after Syncloud reboot (`snap start youtube`) to avoid this: `500 Internal Server Error nginx/1.24.0`. second problem: I cannot log into it anymore. I used the main user credential as far, I’ve also tried with other accounts with the same results. Now I’m getting stuck on the login page. I have experienced both probems several times, reinstallation and reboot before writing this memo. Could you kindly investigate/reproduce on them? Do you want me to reboot Syncloud and send you a clean log with just these problems? Let me now what you prefer, pls. Thanks Simone ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [18 June 2025 16:51 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/2 "2025-06-18T16:51:56Z")
Yes I can see the issue, some devices do not have correct time on boot and Syncloud fix is not applied quick enough so some services die not waiting long enough. Let me fix that. ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [18 June 2025 20:06 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/3 "2025-06-18T20:06:42Z")
Pushed another fix, can you upgrade and then do the reboot test please. ---
**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\ **Post date:** [18 June 2025 21:15 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/4 "2025-06-18T21:15:01Z")
great job. Refreshed, rebooted, worked. Thanks ---
**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\ **Post date:** [26 June 2025 11:08 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/5 "2025-06-26T11:08:29Z")
hi Boris, I’m experiecning a regression: once again I’m getting stuck in the login page of YT downloader. It was solved by your latest push. Reproduced and test the problem after a reboot. Thanks for your help. SB ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [26 June 2025 12:33 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/6 "2025-06-26T12:33:14Z")
send the logs please. exactly the same 500 error? ---
**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\ **Post date:** [26 June 2025 13:06 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/7 "2025-06-26T13:06:10Z")
no; I get stuck on the YT Downloader login page. No error message, just stuck there. It was one of the 2 problems I had the other day, both were solved by your push. Sending logs. Thx ---
**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\ **Post date:** [26 June 2025 13:09 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/8 "2025-06-26T13:09:18Z")
very strange: now it works. I can assure you that I have tried several times. Could it be that some service needs a lot of time to start and now it has started successfully? Anyway logs are coming ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [26 June 2025 13:38 UTC](https://syncloud.discourse.group/t/youtube-downloader-some-troubles-after-the-update/579/9 "2025-06-26T13:38:09Z")
I can see one 500 in the logs, not clear. send logs again please if/when it happens again.