# Users App: impossible to add new users and groups

**URL:** <https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305>\
**Category:** Existing Apps\
**Tags:** users\
**Created:** [22 February 2023 09:10 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305 "2023-02-22T09:10:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [22 February 2023 09:10 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305/1 "2023-02-22T09:10:00Z")

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Hi @boris,  
it seems like I cannot add users anymore in the dedicated app. This is what I do:  
Users\>new user\>I fill the form\>Create account  
Then, no error messages but no user is created. Being that you cannot create new users, as a consequence you cannot create new groups either because a new group requires at least one user in it.  
Is that a bug or am I missing something? Thanks a lot.

Simone  
p.s. I appreciate a lot the new behaviour of Syncloud: only admins can access the control panel

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [22 February 2023 09:41 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305/2 "2023-02-22T09:41:09Z")

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Make sure you are on latest Users and try one more time, then send logs right aeay and let me know here when done and the time when logs were sent.

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**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [23 February 2023 07:36 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305/3 "2023-02-23T07:36:13Z")

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I cannot reproduce the error!! Today, after a reboot, it’s working fine. We’ll never know what was wrong…if anything was wrong 😉  
Ciao

Simone

p.s. in case I’ll be able to reproduce the error, I know what to do (log, etc.)

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**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [23 February 2023 07:42 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305/4 "2023-02-23T07:42:27Z")

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FOUND! It’s is not an error but a (desired?) behaviour of the GUI: you are allowed to create users only if you fill First and Last name (despite not being marked as mandatory)  
and you don’t get any error message. I will not send you a log, I think you can reproduce it by yourself. Ciao

p.s. let me know if you want me to open an issue on Github

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [23 February 2023 08:32 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305/5 "2023-02-23T08:32:25Z")

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Yes, open the issue please.

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [26 February 2023 12:56 UTC](https://syncloud.discourse.group/t/users-app-impossible-to-add-new-users-and-groups/305/6 "2023-02-26T12:56:07Z")

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This is fixed now, clear visual indication about required fields: [Users app should warn about required First and Last name · Issue #674 · syncloud/platform · GitHub](https://github.com/syncloud/platform/issues/674)