# Rocketchat no connection after install

**URL:** <https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242>\
**Category:** Existing Apps\
**Tags:** rocketchat\
**Created:** [22 September 2022 21:45 UTC](https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242 "2022-09-22T21:45:05Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![raud3rs](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/raud3rs/32/398_2.png) [@raud3rs](https://syncloud.discourse.group/u/raud3rs)\
**Post date:** [22 September 2022 21:45 UTC](https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242/1 "2022-09-22T21:45:05Z")

</div>

Hello  
I install rocketchat last version on my raspi 64 it was possible only from command line but no connection  
Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent  
permitted by applicable law.  
root@syncloud:~# snap install rocketchat  
error: cannot perform the following tasks:

- Run configure hook of “rocketchat” snap if present (run hook “configure”:

* * *

configure  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
(‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))  
Traceback (most recent call last):  
File “/snap/rocketchat/461/meta/hooks/configure”, line 7, in   
installer.Installer().configure()  
File “/snap/rocketchat/461/hooks/installer.py”, line 86, in configure  
wait\_for\_rest(requests\_unixsocket.Session(), self.base\_url, 200, 100)  
File “/snap/rocketchat/current/python/usr/local/lib/python3.8/site-packages/syncloudlib/http.py”, line 8, in wait\_for\_rest  
wait\_for\_response(web\_session, url, pred, attempts)  
File “/snap/rocketchat/current/python/usr/local/lib/python3.8/site-packages/syncloudlib/http.py”, line 28, in wait\_for\_response  
raise Exception(‘exhausted’)  
Exception: exhausted

on browser

# 502 Bad Gateway

* * *

nginx/1.20.1

is there anyone smarter than me

Thanks in advance

rudy

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<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [23 September 2022 20:40 UTC](https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242/2 "2022-09-23T20:40:58Z")

</div>

Let me check on rpi64

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<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [24 September 2022 10:02 UTC](https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242/3 "2022-09-24T10:02:39Z")

</div>

Ok MongoDB v5 is not supported on RPi4: [Core dump on MongoDB 5.0 on RPi 4 - Installation & Upgrades - MongoDB Developer Community Forums](https://www.mongodb.com/community/forums/t/core-dump-on-mongodb-5-0-on-rpi-4/115291)

Rocketchat actually supports 4.2, 4.4 and 5, so I can downgrade to 4.4 which may give RPi4 few years untill RPi5 🙂

i will let you know when it is ready

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<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [25 September 2022 15:01 UTC](https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242/4 "2022-09-25T15:01:10Z")

</div>

Try installing now the update

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<div class="post-metadata">

**Author:** ![raud3rs](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/raud3rs/32/398_2.png) [@raud3rs](https://syncloud.discourse.group/u/raud3rs)\
**Post date:** [28 September 2022 08:19 UTC](https://syncloud.discourse.group/t/rocketchat-no-connection-after-install/242/5 "2022-09-28T08:19:32Z")

</div>

It works, thank you.  
will make a test soon.