# Question about Nextcloud Upgrade

**URL:** <https://syncloud.discourse.group/t/question-about-nextcloud-upgrade/274>\
**Category:** Existing Apps\
**Tags:** nextcloud\
**Created:** [18 December 2022 15:31 UTC](https://syncloud.discourse.group/t/question-about-nextcloud-upgrade/274 "2022-12-18T15:31:41Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jayky](https://avatars.discourse-cdn.com/v4/letter/j/b487fb/32.png) [@Jayky](https://syncloud.discourse.group/u/Jayky)\
**Post date:** [18 December 2022 15:31 UTC](https://syncloud.discourse.group/t/question-about-nextcloud-upgrade/274/1 "2022-12-18T15:31:41Z")

</div>

Hi there,

due to I forgot upgrades of Nextcloud, I followed the instructions given in the [Nextcloud Wiki](https://github.com/syncloud/platform/wiki/Nextcloud)  
I am on version 21 and started to upgrade to 22. It looked good until the following entries:

```auto
error: cannot perform the following tasks:
- Start snap "nextcloud" (unset) services ([start snap.nextcloud.postgresql.service snap.nextcloud.nginx.service snap.nextcloud.php-fpm.service] failed with exit status 1: Job for snap.nextcloud.postgresql.service failed. See 'systemctl status snap.nextcloud.postgresql.service' and 'journalctl -xn' for details.
)

```

Is this a known issue? Could not find information about it.

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [19 December 2022 09:21 UTC](https://syncloud.discourse.group/t/question-about-nextcloud-upgrade/274/2 "2022-12-19T09:21:36Z")

</div>

What type of device are you on (name, arm32/arm64/amd64)?  
there maybe many reasons for this, lack of disk space, ram …  
Can you try one more time and send logs to support from Settings - Support and tell me the time when you did it so I can help you.

---

<div class="post-metadata">

**Author:** ![Jayky](https://avatars.discourse-cdn.com/v4/letter/j/b487fb/32.png) [@Jayky](https://syncloud.discourse.group/u/Jayky)\
**Post date:** [20 December 2022 09:23 UTC](https://syncloud.discourse.group/t/question-about-nextcloud-upgrade/274/3 "2022-12-20T09:23:45Z")

</div>

Hi Boris, it is a ODROID HC1, bought directly from [syncloud.org](http://syncloud.org) about 5 yrs ago.  
Further information i will provide later.

---

<div class="post-metadata">

**Author:** ![Jayky](https://avatars.discourse-cdn.com/v4/letter/j/b487fb/32.png) [@Jayky](https://syncloud.discourse.group/u/Jayky)\
**Post date:** [21 December 2022 13:04 UTC](https://syncloud.discourse.group/t/question-about-nextcloud-upgrade/274/4 "2022-12-21T13:04:23Z")

</div>

```auto
root@odroid-xu3and4:~# uname -m
armv7l

```

I tried again at around 14:05 CET+1

```auto
root@odroid-xu3and4:~# snap install nextcloud_211101376_$(dpkg --print-architecture).snap --devmode
error: cannot perform the following tasks:
- Start snap "nextcloud" (unset) services ([start snap.nextcloud.nginx.service snap.nextcloud.postgresql.service snap.nextcloud.php-fpm.service] failed with exit status 1: Job for snap.nextcloud.postgresql.service failed. See 'systemctl status snap.nextcloud.postgresql.service' and 'journalctl -xn' for details.
)

```

Logs will be send soon…