# OpenVPN credentials **URL:** \ **Category:** Existing Apps\ **Tags:** openvpn\ **Created:** [7 October 2021 03:52 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107 "2021-10-07T03:52:05Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [7 October 2021 03:52 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/1 "2021-10-07T03:52:05Z")
Credentials say invalid when i try to sign in uaing ayncloud login. ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [7 October 2021 18:04 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/2 "2021-10-07T18:04:24Z")
Do you mean this screen is not taking device login/passeord? What about other apps? ![IMG_20211007_190209](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/c67f2a9fda7a5b08acf4388f5d39598776d03f88.jpeg) ---
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [14 October 2021 23:33 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/4 "2021-10-14T23:33:33Z")
![Imagepipe_2](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/889b3da0aa4b7f2ff33422741e279b52de43d43e.jpeg) ---
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [14 October 2021 23:51 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/5 "2021-10-14T23:51:22Z")
The only other app that wont let me log in is Bitwarden ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [16 October 2021 17:33 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/6 "2021-10-16T17:33:22Z")
Do you use some special symbols in your password? Can you try adding a user admin/admin to test? ---
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [18 October 2021 22:47 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/7 "2021-10-18T22:47:15Z")
When I try to add a new admin it doesnt allow me to choose the admin group ---
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [18 October 2021 22:47 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/8 "2021-10-18T22:47:43Z")
Yeah password has all characters ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [19 October 2021 07:58 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/9 "2021-10-19T07:58:07Z")
> The only other app that wont let me log in is Bitwarden For this app you need to use Create Account button first unfortunately. ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [19 October 2021 07:59 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/10 "2021-10-19T07:59:16Z")
For OpenVPN can you send logs right after login attempt? ---
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [19 October 2021 19:22 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/11 "2021-10-19T19:22:27Z")
![Imagepipe_7](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/169597251084d2c75095dfafecf5f4e0c8f898c0.jpeg) ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [19 October 2021 21:01 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/12 "2021-10-19T21:01:46Z")
Could you paste a screen of the new user page before saving? This looks like you are not setting all the fields, there is a feature request on the User management app which we are using to make it more user frendly: [Mandatory Fields Setting · Issue #121 · wheelybird/ldap-user-manager · GitHub](https://github.com/wheelybird/ldap-user-manager/issues/121) ---
**Author:** ![BasicallyBonkers](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@BasicallyBonkers](https://syncloud.discourse.group/u/BasicallyBonkers)\ **Post date:** [22 November 2021 01:44 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/13 "2021-11-22T01:44:05Z")
Hey @boris did you get the openvpn logs? ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [22 November 2021 18:18 UTC](https://syncloud.discourse.group/t/openvpn-credentials/107/14 "2021-11-22T18:18:23Z")
@BasicallyBonkers let me check. Does your VPN account have the same `System username` and `Username` like in the doc: > **[Users · syncloud/platform Wiki](https://github.com/syncloud/platform/wiki/Users)** > > Run popular services on your device with one click - Users · syncloud/platform Wiki