# Open WebUI error 502

**URL:** <https://syncloud.discourse.group/t/open-webui-error-502/609>\
**Category:** Existing Apps\
**Created:** [1 February 2026 11:55 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609 "2026-02-01T11:55:47Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Dan](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/dan/32/138_2.png) [@Dan](https://syncloud.discourse.group/u/Dan)\
**Post date:** [1 February 2026 11:55 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/1 "2026-02-01T11:55:47Z")

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Getting an error 502 after installation, here’s the logs I can find related to Open WebUI. Obfuscated IP and domain info

> **Summary**
>
> Jan 31 10:21:37 syncloud platform.nginx-public[719]: 2026/01/31 10:21:37 [crit] 2159#2159: \*6202 connect() to unix:/var/snap/openwebui/common/web.socket failed (2: No such file or directory) while connecting to upstream, client: XXX.XXX.XXX.XXX, server: ~^(.\*\.)?(?P.\*)\.xxx\.xx$, request: “GET / HTTP/2.0”, upstream: “[http://unix](http://unix):/var/snap/openwebui/common/web.socket:/”, host: “[openwebui.domain.com](http://openwebui.domain.com)”, referrer: “[https://domain.com/”](https://domain.com/%E2%80%9D)

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [2 February 2026 08:25 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/2 "2026-02-02T08:25:40Z")

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What kind of device is this, cpu/gpu/ram?

Can you send logs from settings please as this does not show the original error?

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**Author:** ![Dan](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/dan/32/138_2.png) [@Dan](https://syncloud.discourse.group/u/Dan)\
**Post date:** [2 February 2026 13:47 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/3 "2026-02-02T13:47:42Z")

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Logs sent. It’s an intel nuc skull canyon. Not sure of specs, Intel integrated graphics. 8gb ram. I’m not counting on running any models on it, I was more interested in using it as a font end

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [2 February 2026 18:51 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/4 "2026-02-02T18:51:07Z")

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Logs are moving too fast so nothing is present anymore, can you try the following please:

Run this command on the box:

`snap restart openwebui`

Send the output if there is any.

Send logs from settings right away and also in couple minutes.

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**Author:** ![Dan](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/dan/32/138_2.png) [@Dan](https://syncloud.discourse.group/u/Dan)\
**Post date:** [27 February 2026 11:05 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/5 "2026-02-27T11:05:53Z")

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Restarted openwebui and sent logs, let me know what you find

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [28 February 2026 13:27 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/6 "2026-02-28T13:27:33Z")

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Ok, jitsimeet is still spamming with logs so is impossible to see the error.

Pushed openwebui with a minor restart improvement which may help, let me know.

Jitsimeet fix is coming to reduce the logs and upgrade to the latest version, I will let you know.

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [28 February 2026 22:54 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/7 "2026-02-28T22:54:44Z")

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Jitsimeet is upgraded to latest version with reduced logs, let me know if after upgrade openwebui still does not work then send me logs please

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**Author:** ![Dan](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/dan/32/138_2.png) [@Dan](https://syncloud.discourse.group/u/Dan)\
**Post date:** [1 March 2026 10:06 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/8 "2026-03-01T10:06:03Z")

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I just nuked Jitsi, I had issues with it dropping out in calls. Will play around with it again another time. Removed and installed Open WebUI, now on version 94. Rebooted server as well. Will restart the service and send logs.

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [1 March 2026 15:07 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/9 "2026-03-01T15:07:00Z")

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If you have issues with jitsi just report whatever you face with as a separate thread and I will fix it

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**Author:** ![Dan](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/dan/32/138_2.png) [@Dan](https://syncloud.discourse.group/u/Dan)\
**Post date:** [2 March 2026 11:59 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/10 "2026-03-02T11:59:56Z")

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Hey Boris, did you get a chance to look at the logs?

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [2 March 2026 15:38 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/11 "2026-03-02T15:38:24Z")

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Yes, I see the issue now, fixing.

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [3 March 2026 06:49 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/12 "2026-03-03T06:49:47Z")

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Pushed the fix try now

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<div class="post-metadata">

**Author:** ![Dan](https://yyz2.discourse-cdn.com/free1/user_avatar/syncloud.discourse.group/dan/32/138_2.png) [@Dan](https://syncloud.discourse.group/u/Dan)\
**Post date:** [3 March 2026 11:52 UTC](https://syncloud.discourse.group/t/open-webui-error-502/609/13 "2026-03-03T11:52:02Z")

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That’s done the trick, cheers!
