# Nextcloud Maintenance Mode? **URL:** \ **Category:** Existing Apps\ **Tags:** nextcloud\ **Created:** [7 October 2021 21:20 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109 "2021-10-07T21:20:53Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Tso22](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tso22](https://syncloud.discourse.group/u/Tso22)\ **Post date:** [7 October 2021 21:20 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/1 "2021-10-07T21:20:53Z")
Hey all - Just installed Syncloud on my HC2 today. No issues and added Nextcloud to it. Everything seemed to go well except one issue. When I try to upload from the mobile app, it gives the error “Failed: server in maintenance mode”. Any help? I’m pretty new here so I don’t know what I’m doing ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [7 October 2021 21:27 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/2 "2021-10-07T21:27:43Z")
Can you upload files using nextcloud web? ---
**Author:** ![Tso22](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tso22](https://syncloud.discourse.group/u/Tso22)\ **Post date:** [7 October 2021 22:46 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/3 "2021-10-07T22:46:47Z")
Yes I can. Mobile and pc ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [7 October 2021 22:57 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/4 "2021-10-07T22:57:40Z")
Can you create a text document or a folder using mobile app? Is it android or iphone? What is the version of the mobile app? ---
**Author:** ![Tso22](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tso22](https://syncloud.discourse.group/u/Tso22)\ **Post date:** [7 October 2021 23:55 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/5 "2021-10-07T23:55:47Z")
I can create a folder, it’s Android version 3.17 ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [8 October 2021 05:36 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/6 "2021-10-08T05:36:45Z")
Is it a big file you cannot upload? Can you try a small one? ---
**Author:** ![Tso22](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tso22](https://syncloud.discourse.group/u/Tso22)\ **Post date:** [8 October 2021 19:42 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/7 "2021-10-08T19:42:26Z")
I have tried different photos and pdf files, all small ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [9 October 2021 05:15 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/8 "2021-10-09T05:15:58Z")
Can you send logs from Settings - Support (include support)? ---
**Author:** ![Tso22](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tso22](https://syncloud.discourse.group/u/Tso22)\ **Post date:** [14 October 2021 20:33 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/9 "2021-10-14T20:33:59Z")
I just sent the logs, sorry for the delay! ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [14 October 2021 21:19 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/10 "2021-10-14T21:19:13Z")
Could you reply to the email (you should have received the copy) mentioning the problem as we get many log emails 🙂 and there is no way to find it based on your discourse login. ---
**Author:** ![Tso22](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@Tso22](https://syncloud.discourse.group/u/Tso22)\ **Post date:** [15 October 2021 01:14 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/11 "2021-10-15T01:14:17Z")
Just replied to the email ---
**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\ **Post date:** [18 October 2021 23:28 UTC](https://syncloud.discourse.group/t/nextcloud-maintenance-mode/109/12 "2021-10-18T23:28:38Z")
Did you enable anything after installing Nextcloud, like encryption? Not sure if this is related as you have some logs about encryption modules in the log file when Android tries to do something. > No default encryption module defined > **[New Installation. Can not upload any file](https://help.nextcloud.com/t/new-installation-can-not-upload-any-file/114084/13)** > > Ok! i found the actual log needed. i saw it in the nc-data folder… so i believe the issue is nextcloud can not find the encryption module, hence why it can not write the files to the server? Look: ...