# Nextcloud login failed

**URL:** <https://syncloud.discourse.group/t/nextcloud-login-failed/118>\
**Category:** Existing Apps\
**Tags:** nextcloud\
**Created:** [25 October 2021 10:44 UTC](https://syncloud.discourse.group/t/nextcloud-login-failed/118 "2021-10-25T10:44:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pirboazo](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@pirboazo](https://syncloud.discourse.group/u/pirboazo)\
**Post date:** [25 October 2021 10:44 UTC](https://syncloud.discourse.group/t/nextcloud-login-failed/118/1 "2021-10-25T10:44:19Z")

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Hi all

A create a new user with the application users ( syncloud user manager ).

I saw the user in nextcloud , but i cannot login in nextcloud.  
I can send Welcome email at the user.

Where log i must look at for resolve this issue.

It is like if the password send to nextcloud is not good.

Best regards.  
Pierre

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**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [30 October 2021 16:53 UTC](https://syncloud.discourse.group/t/nextcloud-login-failed/118/2 "2021-10-30T16:53:52Z")

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When you created a user were `System username` and `Username` the same?  
Can you login to Users app with this user?

 ![new-user](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/4c1d54ff6bdfac71997cc3e531f70a42f11aebfd.png)

 ![nextcloud](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/2ad41550a4eb28db1c858fe4446d365362dc0d58.png)

 ![nextcloud-user](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/017781f78a9fb0223b0511823a5049c3848fa666.png)

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**Author:** ![pirboazo](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@pirboazo](https://syncloud.discourse.group/u/pirboazo)\
**Post date:** [11 November 2021 11:20 UTC](https://syncloud.discourse.group/t/nextcloud-login-failed/118/3 "2021-11-11T11:20:36Z")

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Thank you Boris , it’s work fine.

Have a good day.  
Pierre