# Nextcloud 21.0.2 Mail App 1.10.2 - Sync Error - Segmentation Fault

**URL:** <https://syncloud.discourse.group/t/nextcloud-21-0-2-mail-app-1-10-2-sync-error-segmentation-fault/89>\
**Category:** Existing Apps\
**Tags:** mail-server\
**Created:** [4 August 2021 07:04 UTC](https://syncloud.discourse.group/t/nextcloud-21-0-2-mail-app-1-10-2-sync-error-segmentation-fault/89 "2021-08-04T07:04:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![flovl](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@flovl](https://syncloud.discourse.group/u/flovl)\
**Post date:** [4 August 2021 07:04 UTC](https://syncloud.discourse.group/t/nextcloud-21-0-2-mail-app-1-10-2-sync-error-segmentation-fault/89/1 "2021-08-04T07:04:16Z")

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Hi,

with the current Versions of the Nextcloud Snap(Version: 210624280) and Mail App(1.10.2) the Mail Sync doesn’t work anymore.  
To get a better inside i execute the sync command via ssh(mobaxterm).

Command:  
`snap run nextcloud.occ mail:account:sync 1`

Result:

```auto
root@odroid-xu3and4:~# snap run nextcloud.occ mail:account:sync 1
[debug] account is up to date, skipping mailbox sync
[debug] Skipping mailbox sync for 8
[debug] Skipping mailbox sync for 1
[debug] Skipping mailbox sync for 5
[debug] Skipping mailbox sync for 3
[debug] Skipping mailbox sync for 12
[debug] Skipping mailbox sync for 4
[debug] Skipping mailbox sync for 13
[debug] Skipping mailbox sync for 14
[debug] Skipping mailbox sync for 9
[debug] Skipping mailbox sync for 2
[debug] Skipping mailbox sync for 7
[debug] Skipping mailbox sync for 10
[debug] Skipping mailbox sync for 11
[debug] Syncing 6
[debug] Locking mailbox 6 for new messages sync
[debug] Locking mailbox 6 for changed messages sync
[debug] Locking mailbox 6 for vanished messages sync
[debug] Running partial sync for 6
[debug] partial sync 1:INBOX - get all known UIDs took 0s
/snap/nextcloud/210624280/php/bin/php.sh: line 7: 24556 Segmentation fault MAGICK_CODER_MODULE_PATH=$(echo ${DIR}/usr/lib/ImageMagickCoders) PHP_INI_SCAN_DIR=${DIR}/usr/local/etc/php/conf.d ${DIR}/lib/*-linux*/ld-*.so --library-path $LIBS ${DIR}/usr/local/bin/php "$@"

```

The Php Version in the snap is:

```auto
root@odroid-xu3and4:~# snap run nextcloud.php -v
PHP 7.4.20 (cli) (built: Jun 4 2021 04:05:06) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with Zend OPcache v7.4.20, Copyright (c), by Zend Technologies

```

I don’t know how to handel this error please help.

Best Regards  
Florian

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<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [4 August 2021 21:18 UTC](https://syncloud.discourse.group/t/nextcloud-21-0-2-mail-app-1-10-2-sync-error-segmentation-fault/89/2 "2021-08-04T21:18:24Z")

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Interesting, I have not used Nextcloud Mail app myself yet, but there is an independent Mail app is Syncloud store based on Roundcube and Postfix/Dovecot.

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<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [5 August 2021 20:20 UTC](https://syncloud.discourse.group/t/nextcloud-21-0-2-mail-app-1-10-2-sync-error-segmentation-fault/89/3 "2021-08-05T20:20:25Z")

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Could you please create an issue at [Issues · syncloud/platform · GitHub](https://github.com/syncloud/platform/issues)

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<div class="post-metadata">

**Author:** ![flovl](https://avatars.discourse-cdn.com/v4/letter/f/b4bc9f/32.png) [@flovl](https://syncloud.discourse.group/u/flovl)\
**Post date:** [10 August 2021 10:35 UTC](https://syncloud.discourse.group/t/nextcloud-21-0-2-mail-app-1-10-2-sync-error-segmentation-fault/89/4 "2021-08-10T10:35:04Z")

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Hi, thanks for your replies and pointing out the other option.  
I created an Issue 599 ([Nextcloud / Mail App - Sync Error - Segmentation Fault · Issue #599 · syncloud/platform · GitHub](https://github.com/syncloud/platform/issues/599)).