# Certificate is expired

**URL:** <https://syncloud.discourse.group/t/certificate-is-expired/475>\
**Category:** Certificate\
**Created:** [27 November 2024 08:16 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475 "2024-11-27T08:16:55Z")\
**Posts on this page:** 20\
**Page:** 2

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [5 December 2024 12:27 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/21 "2024-12-05T12:27:16Z")

</div>

I’ll do these things this evening when I’ll have access to the machine via Putty.

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [5 December 2024 17:47 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/22 "2024-12-05T17:47:03Z")

</div>

here follows the content of the console with all commands done. Apparently all have run smoothly:

```auto
root@syncloud:~# apt install -y dnsutils
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libevent-2.1-6 libgnutls-dane0 libunbound8
Use 'apt autoremove' to remove them.
The following additional packages will be installed:
  libirs161
Suggested packages:
  rblcheck
The following NEW packages will be installed:
  dnsutils libirs161
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 598 kB of archives.
After this operation, 984 kB of additional disk space will be used.
Get:1 http://deb.debian.org/debian buster/main arm64 libirs161 arm64 1:9.11.5.P4+dfsg-5.1+deb10u7 [237 kB]
Get:2 http://deb.debian.org/debian buster/main arm64 dnsutils arm64 1:9.11.5.P4+dfsg-5.1+deb10u7 [361 kB]
Fetched 598 kB in 0s (1,640 kB/s)
Selecting previously unselected package libirs161:arm64.
(Reading database ... 13323 files and directories currently installed.)
Preparing to unpack .../libirs161_1%3a9.11.5.P4+dfsg-5.1+deb10u7_arm64.deb ...
Unpacking libirs161:arm64 (1:9.11.5.P4+dfsg-5.1+deb10u7) ...
Selecting previously unselected package dnsutils.
Preparing to unpack .../dnsutils_1%3a9.11.5.P4+dfsg-5.1+deb10u7_arm64.deb ...
Unpacking dnsutils (1:9.11.5.P4+dfsg-5.1+deb10u7) ...
Setting up libirs161:arm64 (1:9.11.5.P4+dfsg-5.1+deb10u7) ...
Setting up dnsutils (1:9.11.5.P4+dfsg-5.1+deb10u7) ...
Processing triggers for libc-bin (2.28-10+deb10u1) ...
root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47082
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 6b6ec8e040b910b02b8ef18d6751e68378c24195f569117f (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 900 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 15 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Thu Dec 05 17:44:34 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @ns-1063.awsdns-04.org

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @ns-1063.awsdns-04.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59164
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 6a8815be6eb8343036fb580e6751e6a13dabd98e1b5d0055 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 870 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 12 msec
;; SERVER: 205.251.196.39#53(205.251.196.39)
;; WHEN: Thu Dec 05 17:45:05 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48130
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: a70799fe4243c5f9c58a993e6751e6b52066c0ff0f1ae77e (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 900 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 48 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 17:45:24 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~#

```

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [5 December 2024 18:51 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/23 "2024-12-05T18:51:07Z")

</div>

strange they have no cert request TXT records that your device is constantly creating.

can you run this command multiple times waiting for few seconds between the retries until you see `ANSWER SECTION` like I see using the same command:

```auto
dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

```

my response most of the time

```auto
; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2013
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; ANSWER SECTION:
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "K6ilZUyx_fF6kJeXQ6IJXj32_BFdjYXWNDCh8cElIqw"
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "X3zAd8wpxCejkVizCzxI8Dyvd3_s8hxcRSGhHzBacK0"

;; Query time: 50 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:50:15 UTC 2024
;; MSG SIZE rcvd: 182

```

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [5 December 2024 18:59 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/24 "2024-12-05T18:59:53Z")

</div>

I get the ANSWER SECTION like yours only with the right…“timing” or rythm in repeating the command ;-). If I wait too long, no ANSWER SECTION.  
Here it is:

```auto
root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29501
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 7392da80a581f55400967e486751f7327ac539b15a58ceb2 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 900 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 15 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:55:46 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60878
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 7575e1f4b82ef75f5aae98fe6751f73f8e7d4c3cce4553f2 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 887 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 12 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:55:59 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34808
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 66b8fd189c2ef8d4bfd8f3656751f748e46588ee99851fd7 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 839 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 11 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:56:08 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 49598
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 37cca7bf20f993710a1ffc986751f751fdea3189f35eeffb (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 830 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 15 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:56:17 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 53041
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 797e485ed05bde2281b455856751f758ce4871fee46a14e6 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 823 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 10 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:56:24 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62513
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 5cd3433efd10922fccec20386751f778ecc8d68fb7d783d1 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 791 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 9 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:56:56 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2358
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 75ae3e76742fc282e9d94ae76751f77e3bad1354af5d99cf (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 824 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 10 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:01 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24138
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 53a484b0c0931807b5f4da356751f77fdddc94c15f1a6783 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; ANSWER SECTION:
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "eR6S8Lf4ZNb3Pf8QfkKUPOOKxksj6aJI1BQ71NQvFYA"
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "RLjD7UE961pvlKpn8OHmgXmzo2aCFLagGhlNm8_TK1U"

;; Query time: 15 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:03 UTC 2024
;; MSG SIZE rcvd: 210

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30897
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: b512d2384842dd533a74de206751f78bf256f2be92edac06 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 772 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 11 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:14 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20967
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 0522aabd7427567c3c3444056751f79020811d34e890ca76 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 806 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 11 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:20 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5982
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 23a0583a6e16686e7336e0b46751f794c92a428c2a17bf07 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; ANSWER SECTION:
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "eR6S8Lf4ZNb3Pf8QfkKUPOOKxksj6aJI1BQ71NQvFYA"
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "RLjD7UE961pvlKpn8OHmgXmzo2aCFLagGhlNm8_TK1U"

;; Query time: 14 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:24 UTC 2024
;; MSG SIZE rcvd: 210

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 28455
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 8aac1fec1e3b03759538d9276751f79e95a17ea1fb98a7bf (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; ANSWER SECTION:
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "RLjD7UE961pvlKpn8OHmgXmzo2aCFLagGhlNm8_TK1U"
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "eR6S8Lf4ZNb3Pf8QfkKUPOOKxksj6aJI1BQ71NQvFYA"

;; Query time: 13 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:34 UTC 2024
;; MSG SIZE rcvd: 210

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24329
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 2bc47c0dbdd2654e42da15c96751f7a23cfb07be7c509f9d (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 788 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 10 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:38 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17333
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 1ab3aa19f5630ed7ed30a59e6751f7a69bcf736689f49b1f (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 784 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 12 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:42 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29202
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: c2ee312107f2edfe1b97bbc66751f7acb6ce103bbe97999b (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 739 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 11 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:48 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58478
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 3ebe93d8efeaf9e478f3c1c26751f7aeb5e25f0f9f1641db (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; AUTHORITY SECTION:
syncloud.it. 737 IN SOA ns-1063.awsdns-04.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400

;; Query time: 10 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:50 UTC 2024
;; MSG SIZE rcvd: 183

root@syncloud:~# dig _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8

; <<>> DiG 9.11.5-P4-5.1+deb10u7-Debian <<>> _acme-challenge.simoneburalli.syncloud.it TXT @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 29242
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1220
; COOKIE: 15fad701ae154e435ea6977f6751f7afb245041983b1c1e3 (good)
;; QUESTION SECTION:
;_acme-challenge.simoneburalli.syncloud.it. IN TXT

;; ANSWER SECTION:
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "eR6S8Lf4ZNb3Pf8QfkKUPOOKxksj6aJI1BQ71NQvFYA"
_acme-challenge.simoneburalli.syncloud.it. 10 IN TXT "RLjD7UE961pvlKpn8OHmgXmzo2aCFLagGhlNm8_TK1U"

;; Query time: 17 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Dec 05 18:57:51 UTC 2024
;; MSG SIZE rcvd: 210

```

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [5 December 2024 20:36 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/25 "2024-12-05T20:36:47Z")

</div>

it is strange that records disappear so quickly even when you ask google dns, let me try one more thing, I will let you know.

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [6 December 2024 12:33 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/26 "2024-12-06T12:33:50Z")

</div>

pushed another update, can you update from settings - updates and wait for 10 mins and then send logs please?

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [6 December 2024 16:20 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/27 "2024-12-06T16:20:22Z")

</div>

2189 installed, waited 1hr, problem still present, logs sent.  
Thanks

Simone

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [6 December 2024 17:38 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/28 "2024-12-06T17:38:58Z")

</div>

just to rule out the dns itself, can you reactivate under different name to see if that gives you a cert? if not you can reactivate back to the original.

activation will reset user accounts!

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [6 December 2024 18:01 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/29 "2024-12-06T18:01:01Z")

</div>

sure, I’ll tell you when I’m done

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [6 December 2024 18:13 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/30 "2024-12-06T18:13:59Z")

</div>

done.  
New activation is “simobu”

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [6 December 2024 18:49 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/31 "2024-12-06T18:49:29Z")

</div>

I cannot access from outside to see if website has got a cert as it is internal access only I guess, is it better? if not send logs please.

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [6 December 2024 20:04 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/32 "2024-12-06T20:04:16Z")

</div>

hi, I left home so I cannot do nothing now. Ext access not working but I’m quite sure it’s my fault. I’ll keep you up to date. Thx

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [6 December 2024 20:39 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/33 "2024-12-06T20:39:32Z")

</div>

Cert does not need any inbound port open or external access, it is based on dns.  
But yes, let me know when you have time.

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [6 December 2024 23:20 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/34 "2024-12-06T23:20:39Z")

</div>

hi Boris,  
my device cannot be reached anymore via webpage, but I see it through SSH. To reset the activation I did:

`rm /var/snap/platform/current/platform.db`

is there a way to perform the activation command via SSH in place of the web interface? Thanks

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [7 December 2024 09:05 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/35 "2024-12-07T09:05:02Z")

</div>

Can you open [https://ip](https://ip) in browser (not http)

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [7 December 2024 15:11 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/36 "2024-12-07T15:11:30Z")

</div>

Just tested your original domain name, I could get the cert in less then 2 minutes.  
I think something is actively filtering your outbound DNS queries on port 53 or even any port.  
I can try switching to DNS over HTTPS to make the filtering impossible but it would take time.

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [7 December 2024 15:31 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/37 "2024-12-07T15:31:21Z")

</div>

my problem now:

 ![1000023560](https://global.discourse-cdn.com/free1/uploads/syncloud/original/1X/082da0587d71d0a3819c1400a571d62bc43fe1f8.jpeg)

is there a way to reactivate my device via console? Thanks

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [7 December 2024 15:54 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/38 "2024-12-07T15:54:04Z")

</div>

> is there a way to reactivate my device via console?

no

just refresh the page few times as test cert is regenerated browsers do not like it.

---

<div class="post-metadata">

**Author:** ![SimoneBuralli](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@SimoneBuralli](https://syncloud.discourse.group/u/SimoneBuralli)\
**Post date:** [7 December 2024 16:03 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/39 "2024-12-07T16:03:42Z")

</div>

done, but nothing happens. Still same error message. Other possibilities? Thx

---

<div class="post-metadata">

**Author:** ![boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@boris](https://syncloud.discourse.group/u/boris)\
**Post date:** [7 December 2024 16:17 UTC](https://syncloud.discourse.group/t/certificate-is-expired/475/40 "2024-12-07T16:17:48Z")

</div>

> [@SimoneBuralli](#):
>
> rm /var/snap/platform/current/platform.db

sorry the doc was wrong (fixed it), the right way to do it is:

```auto
snap stop platform
rm /var/snap/platform/current/platform.db
snap start platform

```

you can do it again and it should fix the web

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